Lead Generation for B2B Businesses

Decrease your lead to close time and realize revenue - and commissions - faster.

When we discussed generating more leads, we were exploring both quantity and quality. We know sales is a numbers game...but if you aren't attracting the right leads in the first place, time and resources can be wasted by your marketing and sales teams.

In addition, data about your pipeline, roadmap for product development, insights about customer demand and financial projections impacting the company's cash flow can all be negatively impacted when there is just quantity without quality.

What we have found is that decreasing your lead to close time for deals is definitely related to improving the quality of the leads you secure. Less effort is required by your sales team, pipelines can be better forecast and the time from initial inquiry to signing on the bottom line can be cut.

Bonus? Upsells and increased price-per-customer also goes up!

So how do we do this?

  1. Persona Development
    Who are your potential buyers? What matters to them? Who all is involved in the purchasing decision? Where do they go for information? How is each of their job performances' evaluated?

    Really dig in to thinking about what motivates your potential buyers, what words and phrases they use, what pain points they have. 
  2. Buyers Journey
    Once you have your personas clearly defined, think about the process they go through to reach a decision. What is/are the problems that trigger them to start searching for a solution in the first place? How do they phrase the challenge and what is the outcome they might be after. Chances are, there are multiple which segment into the personas you previously defined.

    While not a linear path, this journey generally involves:
    a) giving language to a problem in a way that will help advanced research and dialogue with industry professionals (and with Google searches), 
    b) providing options of solutions which might help address the problem and 
    c) comparing solutions, with the pros and cons of each.
  3. Content Plan
    Building our a Content Plan that is targeted on your Personas and addresses each stage of the Buyers Journey is labor intensive, intense, and incredibly valuable.

    Once the topics are fleshed out, then it's a matter of organizing the flow and priority of what to develop. People move back and forth among stages. You want to prioritize the paths of either the lowest hanging fruit or highest profitability as the first path to see all the way to the end.
  4. Lead Nurturing
    Email marketing is a traditional way to keep your potential clients engaged. This step follows the content plan, as you want to ensure that the information you promote is useful, helpful and relevant to the individual prospect. 

    It will hurt your marketing and sales efforts if you send generic information, or content that doesn't align with the problems, challenges and buying process for the persona you are targeting.

    A marketing automation tool like HubSpot helps you track the content which already peaked interest, assign people to that persona, then use that data to forward additional content which will relate to their concerns.
  5. Remarketing
    Employing remarketing, whether using Google Ads, Facebook Ads or another 3rd party tool can be a way to stay top-of-mind with prospects. The key in a B2B world is to continue to promote valuable content, rather than just brand awareness or price incentives. 

    The goal is to continue to woo prospects with tailored communications which show an understanding of the challenges each persona faces and help them see that your solution...and ideally yours alone...will help them solve their problem.
  6. Up-Sell & Cross-Sell
    In the midst of showing how the core solution will make life better and easier, it's a good idea to work in possible up-sells and cross-sells along the way. Don't do this in a forced way, but rather as examples of how people have gotten the most out of their investments. 

    For example, if adding a content library to a learning management system will help companies see an ROI 3-6 months sooner, that's a good example of the sort of up-sell that can be easily worked into content throughout the marketing cycle, and easy for the sales team to leverage once the hand-off is made. It won't come across as a greedy ask. Rather, the foundation has been laid for being a true partner helping clients get ahead.
Decreasing lead to close time does not have to be overly complicated or require flashy efforts. Rather, it is part of a coordinated effort to focus a company's energy on targeting the right prospects at the right time, build trust, and deliver value.

Lone Armadillo recently did this process for an enterprise software company, resulting in a decrease from lead to close of 155 days and increasing the average deal size.

 

Ready to get started?
Book a consultation to see if Lone Armadillo can help you!

 

Learn more about Personas

Topics: b2b, lead generation

Lynne McNamee

Written by Lynne McNamee

Lone Armadillo is led by Lynne McNamee. Having directed the Avis Rent A Car®, Hewlett-Packard Company and Bank of America® accounts, Lynne has deep experience in both strategy and execution for Fortune 50 clients. She is recognized as a unique and creative thinker, most notably for introducing synergies among brands, products and new technologies. Lynne is a senior marketing professional and strategic thinker who leverages data and technology to lead innovative teams to measurable results through UX and omni-channel marketing while building strong client relationships. She has a proven record helping companies increase market share, create sustainable growth and improve ROI by developing focused strategy, actionable plans, sustainable processes and measurable tactics.

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