Delight talent

LONE ARMADILLO LEARNING

Treat your employees like valued customers

Attract. Convert. Retain. Delight.

This is the mantra of HubSpot and Inbound Marketing. It's a flywheel that keeps circulating and which we need to keep supporting to keep the momentum going. 

Just as with customers, we can't stop engaging or providing value once they sign the contract (or they won't renew), so too with employees we need to continue to invest in them so they want to invest in us. 

The Chief Technology Office of TGI Friday's said, "we need to offer what our clients want, not what we think they want." Great advice. But how do we get that insight and what do we do with it once we get it?

We can use a variety of tools but also we can pay more attention to some of the tools and data we already have. Are there macros and automation which could minimize boring, repetitive tasks? Is there recognition that could be given for going above and beyond? Are there avenues for employees at any level in the organization to share ideas that might get turned into the next product? Are there areas of interest which could be incorporated into training or about which employees teach others?

With a concrete objective of delighting our employees, not just keeping them, the chances of success at both increase.

Contact us to learn more!